Delivery attempt failed?
If the courier missed you, check for a card or message from them. They usually try again or leave it at a pickup point. Email us with your order number and we will chase it.
Email us about itsupport@veldo.ieTrack Your Order
Veldo order tracking
Track your order
See where your parcel is right now. You will also find the tracking link in your dispatch email.
Where is my parcel?
Have your order number (for example #1001) and the email you used at checkout ready. You can also use a tracking number.
Track my orderLive delivery updates, powered by Parcel Panel.
How long does delivery take?
Orders are dispatched first, then travel with tracked delivery. Free shipping on orders over €25.
Shipping & deliveryNeed to return something?
You have 14 days from delivery. Email us first and we will help you with the return.
Returns & refunds